Tags: voc-programme*

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  1. What are the Top 5 Mistakes that limit the success of a Voice of the Customer program? Find out in this article by CEO of PeopleMetrics, Sean McDade.
    https://www.peoplemetrics.com/blog/5-mistakes-to-avoid-in-your-voice-of-customer-program/
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  2. "We've asked some of the industry's most knowledgable boffins to break down jargon to help you through those confusing meetings and indecipherable conferences. Here, MaritzCX's Gillian Mackay explains how voice of customer programmes work."
    https://mumbrella.com.au/how-does-a-voice-of-customer-programme-work-557923/
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