Many customer experiences would be far more enticing if companies could better understand just who their customers really are and what they are experiencing. However, superior customer experience requires that data be delivered from multiple sources, to the right place, to the right decision maker or application, at the right time. And then that data needs to be tied together to form one cohesive view of the customer—something far easier said than done. Unfortunately, many companies still struggle to make sense of the data they have surging through their systems.
https://www.forbes.com/sites/insights-treasuredata/2018/07/10/fine-tuning-the-firehose-finding-the-customer-data-that-really-matters/
Mobile World Congress 2018, the biggest mobile industry trade show has come to a close in Barcelona. This year, there were many hot topics ranging from artificial intelligence to the long-awaited 5G connectivity. Mobile manufacturers came from all over the world to show off their best upcoming devices yet. I had strong expectations that 5G would steal the show, but as always, there was a lot more going on at this years event. The following are a few of the innovative trends that made headlines this year and how they are expected to affect you and me.
https://www.forbes.com/sites/danielnewman/2018/03/06/top-5-trends-from-mobile-world-congress-2018/#5534660c6adc/
Internet of Things (IoT), the market for which will grow from $625.2 billion in 2015 to $1.29 trillion in 2020, has, helped drive this fundamental shift. It is this ability to connect brands directly with the end-customer that is making IoT one of the key agenda points in boardroom discussions.
http://www.financialexpress.com/industry/technology/internet-of-things-what-is-technology-all-about-find-out-here/1015206/
The connected universe continues to evolve with the smartphone in its center. More than ever, consumer habits and telecom trends are in focus and poised to fuel the growth, with 5G on the horizon, and many Internet of Things (IoT) applications in development.
https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/global-mobile-consumer-survey-us-edition.html/
On their own, the Internet of Things (IoT) and product lifecycle management (PLM) each offer opportunities for product design professionals. What insights can result when the two systems are brought together?
http://www.cadalyst.com/collaboration/product-lifecycle-management/product-developers-will-benefit-connected-iot-and-plm-are/
