Voice of Customer News

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1. Canterbury City Council leverages feedback to achieve customer centricity online

   In this customer story, Canterbury City Council’s Product Manager, David Newell shares a little bit about how his organisation’s customer feedback programme (with Mopinion’s software) has helped his team become more customer centric online.

   https://mopinion.com/canterbury-city-council-customer-centricity-online/

   Tags: customer-centricity, customer-feedback, customer-stories, government by eringilliam (2019-03-05)

   Comments - Voting 0
2. Customer Success Story: How Simpel boosts customer experience using Mopinion

   Simpel is the largest, independent sim only provider in the Netherlands. Simpel has been active in the Dutch telecom market since 2007. Thanks in part to its very distinct commercials, Simpel has gained a strong position in the telecom market.

   https://mopinion.com/customer-success-story-how-simpel-boosts-customer-experience-using-mopinion/

   Tags: cx, telecom, customer-stories, customer-success by eringilliam (2017-11-01)

   Comments - Voting 0

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