Voice of Customer News

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951. Email Confirmation & Net Promoter Score (NPS) Template

     Even if your customer has made a purchase or completed a process, it doesn’t mean they did so with ease. Post-purchase (or post-experience) is a great time to ask how things went and where your customer stands loyalty-wise.

     https://marketplace.mopinion.com/survey-templates/email-confirmation-feedback-nps/

     Tags: nps, voc, email confirmation, post cx, customer loyalty, customer feedback, online journey by eringilliam (2019-09-04)

     Comments - Voting 0
952. Registration Form Template

     Get your visitors registered in style with your very own, customisable and eye-catching registration form(s). Added bonus? Responses are available live in your dashboard!

     https://marketplace.mopinion.com/survey-templates/generic-registration-form/

     Tags: registration form, voc, mobile registration, web registration, sign ups by eringilliam (2019-09-04)

     Comments - Voting 0
953. Lead Generation Form Template

     Want to capture leads while they’re still hot? Lead generation forms are your answer. Learn more about your prospects and act when the time is right!

     https://marketplace.mopinion.com/survey-templates/lead-generation-form/

     Tags: voc, lead generation form, leads, customer prospects, boost conversions, visitor intentions, customer feedback by eringilliam (2019-09-04)

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954. Contact Form Template

     An easy and customisable way to ask for contact information from your website and mobile app visitors.

     https://marketplace.mopinion.com/survey-templates/contact-form/

     Tags: contact form, contact information, voc, website visitors, mobile app visitors, customer questions by eringilliam (2019-09-04)

     Comments - Voting 0
955. Customer Satisfaction (CSAT) Survey Template

     Customer Satisfaction (CSAT) is considered one of the top scoring methods among businesses for measuring loyalty to your brand. It is essentially a measurement of how your brand (or services) meets the expectations of your customer.

     https://marketplace.mopinion.com/survey-templates/customer-satisfaction-loyalty/

     Tags: csat, brand loyalty, customer satisfaction, customer loyalty, voc, customer expectations, csat survyes by eringilliam (2019-09-04)

     Comments - Voting 0
956. Net Promoter Score (NPS) Survey Template

     Net Promoter Score is a popular loyalty metric used by many businesses. Providing you with a benchmark that is indicative of your customers’ success, this metric tells you how likely your customers are to recommend your business to others.

     https://marketplace.mopinion.com/survey-templates/nps-net-promoter-score-loyalty/

     Tags: nps survey, loyalty metric, voc, customer loyalty, customer recommendations, business growth measurement, customer feedback by eringilliam (2019-09-04)

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957. Customer Effort Loyalty Survey

     Customer Effort Score is a commonly used metric that measures how much effort it took the customer to achieve his/her goal. Used mainly to gauge the aggregate, digital experience of your customers with your product, you can also use to collect feedback at a number of other touchpoints along the customer journey.

     https://marketplace.mopinion.com/survey-templates/customer-effort-score-ces-loyalty/

     Tags: customer effort score, customer loyalty, customer feedback, customer survey, cx, voc, customer goals, customer journey by eringilliam (2019-09-04)

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958. Smiley Survey Template

     Traditional smiley faces have been around for years now as a popular feedback metric. So why stop now? Try using these on your homepage forms to gauge the level of loyalty customers have towards your service or product.

     https://marketplace.mopinion.com/survey-templates/smiley-face-score-loyalty/

     Tags: smiley feedback survey, customer loyalty, voc, customer feedback, brand loyalty, product loyalty by eringilliam (2019-09-04)

     Comments - Voting 0
959. Mobile Customer Satisfaction (CSAT) Survey Template

     Customer Satisfaction (CSAT) is one of the top scoring methods among businesses for measuring loyalty to your brand. Mobile CSAT is essentially a measurement of how your brand (or services) meets the expectations of your mobile customers.

     https://marketplace.mopinion.com/survey-templates/in-app-mobile-satisfaction/

     Tags: csat survey, brand loyalty, customer expectations, mobile customers, customer satisfaction, voc by eringilliam (2019-09-04)

     Comments - Voting 0
960. Mobile Net Promoter Score (NPS) Survey Template

     Net Promoter Score is a trusted, loyalty metric used by lots of businesses. Providing you with a benchmark that is indicative of your mobile customers’ success, this metric tells you how likely your customers are to recommend your business to others.

     https://marketplace.mopinion.com/survey-templates/in-app-mobile-nps-net-promoter/

     Tags: nps, loyalty metric, customer recommendations, voc, in app survey, customer feedback, mobile feedback by eringilliam (2019-09-04)

     Comments - Voting 0

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