Mopinion has teamed up with widely used issue tracking tool JIRA. This new integration combines digital customer insights with issue tracking and (agile) project management, making it easier for web and development teams to manage and resolve website and software issues.
https://mopinion.com/mopinion-integrates-with-jira/
That’s right! Mopinion has also joined forces with popular collaboration app, Basecamp. This new webhook integration enables teams to achieve next-level digital feedback management through improved productivity in project management.
https://mopinion.com/mopinion-integrates-with-basecamp/
Mopinion is excited to announce its new and robust software integration with Contentsquare. This powerful new alliance between digital experience analytics and customer feedback combines meaningful context from the customer journey with in-depth voice of the customer data, giving users a full view of the digital customer experience.
https://mopinion.com/mopinion-contentsquare-partner-for-ultimate-digital-experience/
Looking for an even easier way to implement the Mopinion script? You’re in luck. Mopinion has just introduced a template for Google Tag Manager (GTM) that simplifies the process.
https://mopinion.com/mopinion-template-for-google-tag-manager-gtm/
It’s time for another product update and we’ve got plenty to share with you this month! Our team has been working hard, making valuable improvements to our platform – all thanks to the feedback provided by our customers. This month we came out with a number of exciting new updates such as the feedback form translations feature, SDK metadata, new image uploader for media elements and more.
https://mopinion.com/june-product-update/
It’s finally here! The feature you’ve all been waiting for… Mopinion’s new feedback form translation feature! In response to the high demand among our customers, we’ve just launched a new feature in our form configuration section, which allows users to add multiple translations to the same feedback form.
https://mopinion.com/new-feedback-form-translation-feature/
Companies work hard to listen to the voice of the customer (VoC) and innovate based on what they hear, but passive listening isn’t enough. I’ve found that you must always be on the lookout for new ways customers can connect with you and seamlessly share information to help you deliver products that better meet their needs.
The B2B technology company for which I work is doing some pretty amazing things in this area with many longstanding, and recently established, customer outreach programs. These programs serve as templates for active listening that are uniquely and directly connecting customers with our CX team, customer service and support — and more specifically with product development and product management.
Feedback channels are ongoing resources for us and help ensure that we approach VoC and product innovation from the customer’s perspective, developing new products and features that align with their current and future needs.
http://customerthink.com/4-ways-to-align-customer-feedback-and-product-innovation/
Hope you’re all hungry for some updates and new features because Mopinion has come out with several this month – and we’d like to share them you! Mopinion is proud to announce that the following are now available within our Feedback Analytics software....
https://mopinion.com/october-product-updates-featuring-new-onboarding-flows/
Google Tag Manager is a free tag management system. Instead of implementing the Mopinion script directly into your webpages’ HTML code, you can install the tag manager script once and control the Mopinion script from within Google.
https://mopinion.com/installation-mopinion-via-google-tag-manager/
Mopinion’s new data loader feature will enable users to import their own feedback data sets and easily visualise and analyse this data from external sources in our dashboards.
https://mopinion.com/mopinion-releases-new-data-loader-feature/
