Tags: customer-experience-anayltics*

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  1. Viewpoint: Use customer analytics to outsmart competitors Voice of customer News certified bookmark
    To remain competitive within the contact centre industry, companies need to do more to ensure better-than-exceptional customer engagements, and the best way to measure and quantify these is to deploy customer experience analytics solutions.
    https://www.itweb.co.za/content/lLn147m5DAE7J6Aa/
    Tags: , , , , , , by tjeerdtraats (2018-01-11)
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