Retail tech trends that enhance customer engagement

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  1. In-store experiences are here to stay, and the technology being used is getting bigger, better and bolder. With 81% of UK consumers seeing the physical store as vital to the shopping experience (according to November 2017 research from Vista Retail Support), incorporating new technology can enhance customer engagement and increase sales. Current retail technology trends highlight the exciting new direction for in-store experiences and underline the importance of blending and balancing offline with online.
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