In most cases, business growth occurs when customers can get the maximum value from a product or service, which is why customer success is a real indicator of business growth. But customer success cannot be maximized without creating a dialogue where feedback is captured and acted upon. At Hubstaff, this is part and parcel of who we are as a company. Creating a dialogue and learning from those conversations have been critical to our growth journey.
If our customers arent successful, neither are we. Heres how weve streamlined our customer feedback processes at Hubstaff, helping us grow to serve over 7,000 teams around the world. And, heres how you can do the same.
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