How B2B Ecommerce Marketers Can Use the Voice of the Consumer to Boost Sales

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  1. According to eMarketers new report, 94% of B2B executives in North America said B2B ecommerce is critical to business advantage and results. In fact, experts believe that in the next few years, B2B ecommerce sales will eclipse the B2C market. Frost & Sullivan predicts global B2B ecommerce sales will hit $6.6 trillion by 2020 this is more than double its 2020 estimate for global B2C online sales. Read more at https://www.business2community.com/ecommerce/how-b2b-ecommerce-marketers-can-use-the-voice-of-the-consumer-to-boost-sales-02133114
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Mopinion is a proud sponsor of voice of customer news. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Voice of customer Tools in order to collect Voice of customer. Mopinion takes it one step further and offers a solution to analyse and visualise Voice of customer results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.