Edge Computing Critical for Enhanced Customer Experience

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  1. Responding quickly is a critical business driver. This requires data centers live on the edge to deliver real-time data for an enhanced customer experience. Consumers expect instantaneous information and services from the companies they interact with. IDC estimates that the average person will interact with connected devices approximately 4,800 times a day by 2025, and while these interactions yield valuable user information that enable companies to personalize their customer service, the amount of data creates major challenges for data centers.
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