Deep-dive into customer feedback for 4 luxury brands what can they improve?

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  1. Weve used the AI powers of Thematic to see whether we can find any juicy insights in customer feedback, and heres what we found. Weve analyzed 16335 publicly available online reviews for 4 brands which often come to mind when thinking luxury, global fashion brands: Louis Vuitton (LV), Gucci, Prada, and Burberry. They sit within a price range where you might think twice before purchasing them for all of your everyday needs (Louis Vuitton dish-wash cloths, anyone?), however with a bit of saving (or a few shameless credit card swipes later!), you might invest in some staples such as shoes, bags and scarves.
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