CX Secrets: Use Your VoC Program to Quickly Answer Strategic Market Research Questions

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  1. CX Secrets: Use Your VoC Program to Quickly Answer Strategic Market Research Questions
    In this edition of #CXSecrets, well explore how market research teams are leveraging Voice of Customer programs to quickly resolve strategic problems so they can focus more time and budget towards conducting more complex and long-form studies.
    https://www.business2community.com/marketing/cx-secrets-use-voc-program-quickly-answer-strategic-market-research-questions-02044686/
    Tags: cx, customer-experience, voice-of-customer, market-research, voc, by eringilliam (2018-04-18)
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