A pioneer in world business and CEO of HSN, Mindy Grossman once said I believe in accessibility. I believe in honesty and a culture that supports that. And you cant have that if youre not open to receiving feedback. Bill Gates, the richest man in the world said, We all need people who will give us feedback. Thats how we improve. Why is it not surprising that successful business leaders and entrepreneurs are always the ones who are wanting to take feedback from their customers?
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