5 tips that will make you rethink your current online feedback strategy - Mopinion

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  1. 5 tips that will make you rethink your current online feedback strategy - Mopinion
    lot of feedback tools out there make it easy to collect user feedback on your website or mobile app, but do they really help make your digital channels more customer centric? The majority of these tools just focus on collecting data, but thats only part of the process. What comes next?
    https://mopinion.com/5-tips-online-feedback-strategy/
    Tags: feedback strategy, customer-feedback, by eringilliam (2017-08-28)
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Mopinion is a proud sponsor of voice of customer news. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Voice of customer Tools in order to collect Voice of customer. Mopinion takes it one step further and offers a solution to analyse and visualise Voice of customer results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.