When you first start selling online, receiving negative customer feedback can feel like a real kick in the teeth. Youve put in all the hard work to get the order out but have fallen short of your customers expectations and are now worried about your reputation, not to mention how it might affect your metrics.
With experience though, you start to realize that negative customer feedback is just part of selling online and shouldnt be taken to heart. In fact, if you use it creatively, it can even present you with an opportunity to shine.
Voting 0
