Voice of Customer News

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1. 3 Powerful Ways to Harness ROI of Online Customer Feedback - Mopinion

   I will discuss three examples of the Return on Investment (ROI) of online customer feedback. In short, what you can achieve when you give your feedback tool just a little more attention.

   https://mopinion.com/the-roi-of-online-customer-feedback/

   Tags: online customer feedback, customer retention by eringilliam (2017-08-28)

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2. 5 ways online customer feedback can optimise your webshop - Mopinion

   Meanwhile your web analytics and heatmaps are showing you what’s happening on your site. This is often the basic toolkit for webshops, which is logical, because it is important to know what your visitors are doing on your website. Unfortunately these tools don’t provide a complete understanding of the customer…

   https://mopinion.com/5-ways-online-customer-feedback-can-optimise-your-webshop/

   Tags: marketing toolkit, online customer feedback by eringilliam and 1 other (2017-08-28)

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