Tags: interface*

1 bookmark(s) - Sort by: Date ↓ / Title / Voting /

  1. Improvements in speech recognition in recent years have pushed voice user interfaces into the contact center. But for voice interactions to truly provide better CX than staying with touchtone options, there are a few best practices to follow.
    http://cmswire.com/digital-experience/getting-started-with-voice-user-interface-design/
    Comments - Voting 0

Top of the page

First / Previous / Next / Last / Page 1 of 1 Voice of Customer News: tagged with "interface"

Make sure to check out our other labels too:

About - Made with in Rotterdam

Mopinion: The Leading Voice of customer Tool

Mopinion is a proud sponsor of voice of customer news. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Voice of customer Tools in order to collect Voice of customer. Mopinion takes it one step further and offers a solution to analyse and visualise Voice of customer results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.