The Key Traits of a Successful Voice of the Customer Programme

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  1. It doesnt matter how long youve been in business, its about how you conduct business. Some of the best-known brands have fallen by the wayside because theyve not kept pace with modern customer needs - they dont understand the traits and characteristics that define what customers now want.
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About - Made with in Rotterdam

Mopinion: The Leading Voice of customer Tool

Mopinion is a proud sponsor of voice of customer news. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Voice of customer Tools in order to collect Voice of customer. Mopinion takes it one step further and offers a solution to analyse and visualise Voice of customer results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.