How To Enhance CX By Acting On Available Data

1 bookmark(s)

  1. Have you ever spoken to someone so inquisitive that they ask you more questions before youve even finished answering the first? Or even worse, as you answer their questions thoroughly, they dont even give you so much as a head nod to let you know theyve understood? It is a frustrating situation to feel as though you arent being heard, or that your voice has gone in one ear and out the other.
    Voting 0

About - Made with in Rotterdam

Mopinion: The Leading Voice of customer Tool

Mopinion is a proud sponsor of voice of customer news. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Voice of customer Tools in order to collect Voice of customer. Mopinion takes it one step further and offers a solution to analyse and visualise Voice of customer results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.