Embracing the Benefits of your Enthusiastic Customers - Mopinion

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  1. When it comes to customer loyalty its very easy for businesses to focus on those people that have had problems or issues and want to complain.
    Tags: nps, voc, by eringilliam (2017-08-29)
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Mopinion is a proud sponsor of voice of customer news. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Voice of customer Tools in order to collect Voice of customer. Mopinion takes it one step further and offers a solution to analyse and visualise Voice of customer results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.