Eight actions to simplify your customer listening programme

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  1. What's the point in collecting customer listening data if you never have the time to analyse and apply your findings? It's time to de-clutter your customer listening data. Just like that full-to-the-brim closet youve been ignoring, the customer listening data youve collected can pile up until its more a nuisance than it is informative. By this point, you have no idea what it really contains. Lets talk about de-cluttering your customer listening!
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Mopinion: The Leading Voice of customer Tool

Mopinion is a proud sponsor of voice of customer news. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Voice of customer Tools in order to collect Voice of customer. Mopinion takes it one step further and offers a solution to analyse and visualise Voice of customer results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.