An inside look at how digital is paving its way into traditional VoC programmes - Mopinion

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  1. The digital transformation is upon us: a movement that is drastically reshaping the way organisations operate and how they deliver value to their customers. So what does this mean for organisations that still operate in a traditional manner? What kinds of hurdles will these organisations face and how can they adapt?
    Tags: digital transformation, voc, by eringilliam (2017-08-28)
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