As 2018 fades to a close, Retail Customer Experience reached out to industry watchers, customer experience experts and those in the know—in the trenches of customer experience technology, advancements and innovation—and asked them to share what they expect to come into play in 2019.
Here's what they had to say:
https://www.retailcustomerexperience.com/articles/experts-share-2019-retail-customer-experience-predictions/
Face it. Even if you believe yourself to be the world’s most creative designer or developer, we’re all in need of some inspiration every now and then. We like to call this, ‘having a mindset for growth’. And one of the best places to find this inspiration as well as stay ahead of the latest trends and best practices in the user experience space is to consult expert opinions, which – you guessed it – are often found in articles on User Experience (UX) blogs.
http://mopinion.com/hottest-user-experience-ux-blogs/
Because CRO plays an increasingly important role for companies and developments are constantly changing, it has become a highly discussed topic among experts.
The CRO Heroes (or ‘CRO Helden’ as they are called in Dutch) is a selected group of conversion specialists from various, reputable companies. The group meets regularly throughout the year, each time at a different external location. And this time they’ll be heading to the Mopinion HQ!
http://mopinion.com/mopinion-to-host-a-meetup-for-the-cro-heroes/
