Closing the loop is a key concept in customer experience management – essentially you are aiming for a profitable conclusion by ensuring customers and prospects ultimately buy from you and remain happy, loyal customers. Customer feedback is not only valuable for fixing online sales and service processes; it is also an ideal opportunity to convert an interested visitor into a customer.
https://mopinion.com/6-tips-for-effectively-turning-online-customer-experience-insight-into-the-right-actions/
Online feedback reporting specialist Mopinion is to showcase how its feedback analysis solutions can help businesses to monitor and tailor their digital customer experience strategies. Mopinion proudly announces they are a Gold Sponsor of the Digital Analytics Congress 2016 which is being held October 12th in Utrecht – the Netherlands.
https://mopinion.com/gold-sponsorship-digital-analytics-event/
Mopinion is pleased to announce the launch of the new version of its customer feedback reporting software for websites and apps. The new platform now offers tools for self-service data discovery and users are able to build their own feedback forms in a flash.
https://mopinion.com/mopinion-launches-new-online-feedback-reporting-platform/
At the upcoming E-Academy in Utrecht, online feedback reporting specialist, Mopinion will demonstrate how your company can utilise its feedback analysis tools to monitor and adapt your customers’ digital experience.
https://mopinion.com/mopinion-proud-participate-keynote-e-academy-talent-circle-conversion-optimisation/
Don’t worry! For those of you who have missed it, we’ve got you covered. In this webinar, we have outlined ways in which you can build your own feedback forms and dashboards so you can become a feedback pro!
https://mopinion.com/missed-our-webinar-on-building-your-own-feedback-forms-and-dashboards/
Want to take a quick tour of the core features our customer feedback software has to offer? Mopinion’s newly released demo clip highlights a number of features available by giving you a guided tour of our software.
https://mopinion.com/take-a-tour-mopinion-releases-demo-clip-on-customer-feedback-software-core-features/
In other words, you’ve got all the essential structured data you need to tend to your customers’ needs and make the appropriate adjustments to your online sales funnel…right? Well, unfortunately that’s not always the case.
https://mopinion.com/reduce-churn-using-text-analytics/
Collecting the right customer feedback in your online ordering funnel requires careful planning and a good understanding of the journey your customers are taking when purchasing a product on your website or app. If you know how to properly harness these insights and turn them into action, you’ll be well on your way to increased sales and more loyal customers.
https://mopinion.com/webinar-utilise-website-feedback-to-drive-online-sales/
Data management platforms, or DMPs (which is ‘agnostic’ and plugs and plays with any system) allow marketers to personalise at scale, with the flexibility they need: they can orchestrate messages in real-time across any platform, from a cutting edge smartwatch to an ancient CRM system.
https://mopinion.com/humanising-marketing-with-data-management-platforms/
Mopinion is proud to announce the expansion of its sales and marketing team, with seven new employees having joined the company over the past two months.
https://mopinion.com/mopinion-expands-sales-and-marketing-team/
Voice of Customer News is a global community of people working or interested in Voice of Customer, UX and technology.
